Returns Policy

RETURNS POLICY

• Products must be returned within 30 days of receiving your order.

• Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). As part of our sustainability efforts, we are removing the tags from all new products so don't be alarmed if you receive an item with no tags on.

• We only offer refunds onto the original payment method used to make the order.

• For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

• Any Purchases from a Monster Factory pop up shop will only be refunded as store credit. We will not provide cash refunds for anything purchased at an event.